1 add a new ivr menu, 2 edit an ivr menu, 3 clone an ivr menu – Planet Technology IPX-2000 User Manual
Page 100: Add a new ivr menu, Edit an ivr menu, Clone an ivr menu, Retry time, A period of ti, Wait ti, In second
also manage IVR prompts, used by IVR menus, in t
.1 Add a new
1. Click
Add New, enter a
2. Click
his page.
7.12
IVR Menu
name of an IVR menu in IVR Name, and click a file in the Prompt list.
next to the
Info. System will prompt to
r confirmation whe
required, click Cancel in
ttings shown in
4. Click
Save to add the n
enu.
5.
Click the IVR in the All IVR Menus list to see
6.
For example, to create a basic Auto Attendant
•
Enter an IVR Name, say Basic_AA
•
Choose Thank you from Prompt list in Act
•
Click the
IVR Name box to set the new IVR name in
ask fo
ther a Worktime setting is required or not. If Worktime setting is not
the pop-up window.
3.
Enter se
Table 7-13.
ew IVR m
it as a tree view in Info.
IVR for a trunk with Usergroup of Privilege dial_in:
ion Data block.
next to the IVR Name box
•
Click Cancel in the pop-up window to confirm the Worktime setting is not required.
•
Click Save.
•
Now, Basic_AA should be available in the
7.12.2 Edit an IVR Menu
1.
Click an IVR name in the All IVR Menus list.
2. Click
Modify if you want to change the promp
orktime settings for the first level of IVR.
3.
Select a prompt and modify the worktime setti
4. Click
Update to change the prompt and workt
5.
For other settings, edit settings shown in Tabl
6. Click
Save to update th
7.12.3 Clone an IVR Menu
R name fro
ick
Clone.
3.
Enter a new IVR name.
4.
Edit settings shown in Table 7-13.
5. Click
Save to have the IVR in the All IVR Menus list.
.
IVR List of Trunk pages.
t and w
ngs.
ime settings.
e 7-13.
e changes.
1.
Select an IV
m the All IVR Menus list.
2. Cl
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