6 ivr parameters, 7 auto attendant prompts, Ivr parameters – Planet Technology IPX-2000 User Manual
Page 104: Auto attendant prompts
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2. Click
Delete.
The deleted file shall disappear from the All Files list.
7.12.6 IVR Parameters
IVR Parameters page offers the administrator to set to options, Digit Input Timeout and User
Response Timeout. Select Feature -> IVR, and then click IVR Parameters tab to see the
configurations.
Table 7-14 IVR Parameters Configuration Settings
Field Description
Digit Input Timeout
Enter timeout for digit collection, e.g. 5 sec.
User Response Time out
Enter timeout for calle
se, e.g. 15 sec.
r respon
7.12.7 Auto Attendant Prompts
This page allows replacing built-in AA prompts with user recordings.
1.
Click a language and a prompt in the corresponding lists.
age and a prompt in the
. Currently only following
prompts could be replaced. The recording format must be 8000 Hz, 16 bit, mono Windows PCM WAV
Prompt Description
2.
Find the new recording in the local storage.
3. Click
Put File to complete the replacement.
4.
If you want to change back to the original default prompt, click a langu
Language and Prompts list, and then click Use Default.
Note that the replacement is done for the selected Language and Prompt only
file.
Table 7-15 Replaceable Auto Attendant Prompts Configuration Settings
Greeting
Welcome to ${company}, please dial an extension or press ${key} for the
operator.
Invalid
I am sorry, that is not a valid extension. Please try again.
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