5 ivr prompts management, 1 add an ivr prompt, 2 delete an ivr prompt – Planet Technology IPX-2000 User Manual
Page 103: Ivr prompts management, Add an ivr prompt, Delete an ivr prompt, Date/time, Select a date/time to trigger this broadcast event, Intended

Select one action during business hours.
Greeting
In-Hour Actions
To play the selected prompt. The caller can press
t plays.
keypad to enter numbers when the promp
Announce
To play the selected prompt. The caller can not
enter any digits when the prompt plays.
Call To
To transfer to an extension
No Action
Play the prompt in Action Data.
Prompt
Select a prompt if Greeting or Announce is selected in the In-Hour
Actions list.
Extension
Enter an extension number if Call To is selected in the In-Hour Actions
list.
Select one action during the off hours.
Off-Hour Actions
Greeting
To play the selected prompt. The caller can press
bers when the prompt plays.
keypad to enter num
Announce
To play the selected prompt. The caller can not
enter any digits when the prompt plays.
To transfer to an extension
Call To
No Action
Play the prompt in Action Data.
Prompt
Select a prompt if Greeting or Announce is selected in the Off-Hour
Actions list.
Extension
Enter an extension number if Call T
Actions list.
o is selected in the Off-Hour
7.12.5 IVR Prompts Management
can upload customized IVR prompts in Feature -> IVR, and click IVR Prompts Management tab.
7.12.5.1 Add an IVR Prompt
1.
Select a language from the Language list.
2. Click
Browse to find the expected recording in the local storage.
3. Click
Put File to upload the file add it to the Prompt list.
Note that the uploading file format must be 8000 Hz, 16 bit, mono Windows PCM WAV file.
7.12.5.2 Delete an IVR Prompt
1.
Select a *.wav file from the All Files list.
One
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