Polycom 6000 - Manual (Page 123)

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Installing Polycom QDX 6000
Software
By upgrading your Polycom QDX 6000 software , your organization continues
to benefit from the latest video conferencing technology. This document
describes how to upgrade your software.
To activate and install Polycom video software upgrades:
1. Collect your license numbers and system serial numbers.
2. Obtain key codes from the Polycom web site.
3. Download the software update file from the Polycom web site.
4. Install the software.
Each of these steps is described in the following sections.
Collecting License Numbers and System Serial Numbers
Make a note of your system serial number and license number. You will need
to provide them in order to get the key codes that activate software upgrades.
• The 16-digit serial number is the unique number that identifies your
system. You can find it on a label on the back of the system and on the
System Information screen (Go to System > System Information).
• The license number is the number that you receive when you purchase a
software upgrade. License numbers have the following format:
U000-0000-0000-0000-0000
If your software upgrades are covered by a software warranty or service
agreement, you only need to provide a serial number.
If you are running a major or minor software version (x.y), you can upgrade to a
patch version (x.y.z) without a license.