Palm 755P User Manual

Page 234

C O M M O N Q U E S T I O N S

S Y N C H R O N I Z A T I O N

234

smartphone, and then restores any missing
info or applications.

If an app that you deleted reappears on
your smartphone, try deleting the app from
your Backup folder.

Palm

Desktop software does not respond

to a sync attempt

1 Make sure that the USB sync cable is

securely connected to the USB port on
your computer and on the bottom of
your smartphone (see Synchronizing
information—the basics).

2 Make sure that HotSync manager is

running:

Windows:

Right-click HotSync

manager

in the taskbar in the

lower-right corner of your computer
screen, and make sure that Local USB
is checked. If you don’t see the HotSync

manager icon, click Start, select
Programs, select Palm, and then select
HotSync Manager.

Mac:

Find the Palm folder on your Mac

hard drive. Double-click HotSync
manager

in the Palm folder. In the

Connection Settings panel, set the
Local Setup port to Palm USB.

3 Synchronize. If the synchronization is

successful, you do not need to
complete the remaining steps.

4 Perform a soft reset (see Performing a

5 Synchronize. If the synchronization is

successful, you do not need to
complete the remaining steps.

6 If problems persist and you’re

synchronizing through a USB hub, try
connecting the sync cable to a different

TIP

If you’re having trouble trying to sync

using an IR or Bluetooth

connection, try

using the USB sync cable instead. If this
solves the problem, then check your IR or
Bluetooth settings (see Synchronizing
information—advanced).

HotSync
manager icon