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Troubleshooting solving printing problems – Siemens Unix V4.0 User Manual

Page 254

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Troubleshooting

Solving Printing Problems

Product Manual

U7613-J-Z815-6-76

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Resolution

You must associated the printer with an appropriate driver. Follow these steps to change
the printer-driver association:

1. From a Windows NT client computer, select the printer whose driver you wish to change

in the Printers folder.

2. Click on Printer Properties. If you receive a Printer Properties error, select “No”. This

may occur if a valid printer driver already has been installed.

3. Select the correct printer driver.

4. Share the printer if it is not already shared.

You may need to insert the Windows NT CD to obtain the appropriate driver. The system
will confirm that the printer driver is being uploaded to the Advanced Server.

Problem

Changes made to Windows NT client printers and jobs are not displaying automatically.

Resolution

Manually refresh the screen by pressing

F5

key. This is required to update the screen

whenever you pause, resume, delete, or add printers.

Problem

Printer name is invalid.

Resolution

Ensure that the printer name does not contain any spaces, and that the share name is the
same as the printer name.

Problem

There is no separator page.

Resolution

You cannot use Windows NT to create separator pages in Advanced Server. Use the net
print
command at the Advanced Server command prompt to create and modify separator
pages.