Savin 2045 User Manual

Page 91

Troubleshooting

Cannot detect original size. Select scan size.

Note

❒ These messages appear alternately.

• Place the original correctly.

• Specify the scan size.

• When placing an original directly

on the exposure glass, the open-
ing/closing action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by more than 30 degrees.

Cannot find SMTP server. Check DNS or SMTP.

• Check whether this machine and

the e-mail server are correctly
connected to the network.

• The e-mail server is not running

or is not in service.

• Check whether the Network set-

tings in System Settings are cor-
rect.

Cannot select over 30 files at the same time.

To deliver more than 30 stored files,
divide the files and perform the op-
eration several times.

Cannot specify more than 500 destinations at the same
time.

When there are 500 or more destina-
tions for delivery or e-mail, split the
destinations into two or more
groups.

Exceeded max. data capacity. Check the scanning reso-
lution, then press Start again.

Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.79 “Relation-
ship between Resolution and Data
Size”.

Exceeded max. data capacity. Check the scanning reso-
lution, then reset the original.

Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.79 “Relation-
ship between Resolution and Data
Size”.

Exceeded max. E-mail size. Complete scan has not been
made. Press [Send] to send the current scanned data, or
press [Cancel & Delete].

The size of the e-mail exceeded the
maximum size possible.

Reduce the volume of images and
send it again.

Exceeded max. E-mail size. Sending E-mail has been
cancelled. Check [Max. E-mail Size] in Scanner Features.

• Increase the size of [Max. E-mail

Size]

• Set [Divide & Send E-mail] to [Yes

(per page)]

or [Yes (per max. size)].

Exceeded max. file capacity. Delete the unnecessary
stored files.

The maximum number of files that
can be stored is 3000. Delete unneed-
ed files.

Message

Causes and Solutions