Sharp UX-B800 User Manual

Page 26

Scan to E-mail Transmission

Error messages

If transmission is not successful
because the machine is unable to
connect to your mail server, one of the
following error messages will appear.

[CONNECTION ERROR]
This appears when communication
does not take place correctly on your
local network, usually due to a problem
with the cable connections. Make sure
that the cable ends are securely
inserted in the LAN ports. Make sure
that the correct cable is being used and
that the cable is good. Make sure that
your router or hub is powered on.

[SERVER ERROR]
This appears when the machine cannot
connect to your mail server or there is
no response from the mail server.
Make sure the SMTP server setting is
correct (p. 19). If you have configured
“SMTP Authentication” settings or
“POP before SMTP” settings in the
machine’s Web pages, make sure
these settings are correct (p. 17).

[SERVER NOT FOUND] / [SMTP]
This appears when an incorrect host
name is entered for your SMTP server.
Check the SMTP server setting (p. 19).

[SERVER ERROR] / [SMTP-AUTH]
This appears when your SMTP server
requires SMTP authentication and the
SMTP authentication user name or
password entered in the machine’s
Web page is not correct (p. 17).

If an undelivered mail report is sent
to inform you that your e-mail
message was not successfully
delivered, the report will be sent to
the sender address entered in the e-
mail settings (page 17).

[SERVER NOT FOUND] / [DHCP]
This appears when the machine is
unable to automatically obtain an IP
address. Restart your router or other
device that acts as your DHCP server.

[CABLE DISCONNECTED]
This may appear below any of the
above messages. Check the same
items as in [CONNECTION ERROR]
above.

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