Recording modem information – Multi-Tech Systems MT5634ZPX User Manual

Page 63

MT5634ZPX

5 Warranty, Service and Tech Support

Recording Modem Information

Please record the following information on your Multi-Tech
modem. This will help Tech Support in answering your
questions.

Modem model no.: _________________________________

Modem serial no.: __________________________________

Modem firmware version: ____________________________

Drivers software version: ____________________________

Datacomm software version: _________________________

FAX software version: ______________________________

Other software version: _____________________________

COM port no.: _____________________________________

IRQ setting: _______________________________________

The modem model and serial numbers are silkscreened on your
modem. The software versions are printed on the diskette labels.
Type ATI4 in terminal mode to display the modem
firmware version.

Please note the status of your modem in the space provided
before calling tech support. This includes screen messages,
diagnostic test results, problems with a specific application, etc.

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