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Multi-Tech Systems MT5634ZPX User Manual

Page 55

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MT5634ZPX

55

4 Troubleshooting

Device Manager, and Ports, then double-click on the
Communications Port your modem is connected to. In the
port’s Properties sheet, click on the Resources tab to see
the port’s Input/Output range and Interrupt Request. If
another device is using the same address range or IRQ, it
will appear in the Conflicting Device List. Uncheck Use
Automatic Settings to change the port’s settings so they do
not conflict with the other device, or select the port the
conflicting device is on and change it instead. If you need to
change switches or jumpers on the conflicting device; refer
to the device’s documentation.

The modem may be defective. If you have another

MultiModemZPX, try swapping modems. If the problem goes
away, the first modem is possibly defective. Call Technical
Support for assistance (see Chapter 7).