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There are garbage characters on the monitor, Fax and data software won't run at the same time, Fax and data software won’t run at the same time – Multi-Tech Systems MT5634ZPX User Manual

Page 60

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MT5634ZPX

60

Owner’s Manual

There Are Garbage Characters on the
Monitor

Your computer and the remote computer may be set to

different word lengths, stop bits, or parities. If you have
connected at 8-N-1, try changing to 7-E-1, or vice-versa,
using your communications software.

You may be experiencing line noise. Enable error correction,

if it is disabled, or hang up and call again; you may get a
better connection.

At speeds above 2400 bps, the remote modem might not

use the same transmission or error correction standards as
your modem. Try connecting at a slower speed or disabling
error correction. (With no error correction, however, line
noise can cause garbage characters.)

Try entering the

&V

(View Parameters) command, making a

screen print of the diagnostics listing, and checking for
parameters that may be unacceptable.

Fax and Data Software Won’t Run at the
Same Time

Although you can have Windows 95-compliant data and fax

communication applications open at the same time, they
cannot use the same modem at the same time. Make sure
no other application is online when you try to dial out. If you
are using legacy communications software with Windows 95,
you may get a message that another application is
occupying the device even when no call is in progress.
Close any open legacy communications programs, and try
again.