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MOVE'N SEE Personal Auto-Follow System User Manual

Page 44

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44

FIRMWARE UPDATE / SAVE OF THE CAMERA PARAMETERS

PROBLEM

CAUSE

SOLUTION

I cannot upgrade my system (the red led

remains ON)

The PIXIO robot cannot read the file.

1. Check that the micro-SD card has been

formatted with FAT32 option.

2. Check that the file is in the root directory of

the micro-SD card and not in a sub-directory.

3. Check that the microSD card is inserted into

the PIXIO robot slot (not in the camera).

4. Check that the name of the file does not

include any ...(1) or ...(2) at the end of the

name or does not include the file extension

twice (eg

update.mnp.mnp

).

If so, rename the file

update.mnp

or

update

if

your computer does not display the extension

files.

I cannot not upgrade the camera parameters.

The PIXCAM.cfg does not disappear from the

memory card at the end of the procedure.

The robot cannot read the parameters file.

1. Check that the micro-SD card has been

formatted with FAT32 option.

2. Check that the file is in the root directory of

the micro-SD card and not in a sub-directory.

3. Check that the microSD card is inserted into

the PIXIO robot slot (not in the camera).

4. Check that the name of the file does not

include any ...(1) or ...(2) at the end of the

name or does not include the file extension

twice (eg

PIXCAM.cfg.cfg

).

If so, rename the file

PIXCAM.cfg

or

PIXCAM

if

your computer does not display the extension

files.