Troubleshooting, Notice – MOVE'N SEE Personal Auto-Follow System User Manual
Page 41

41
Troubleshooting
TRACKING
PROBLEM
CAUSE
SOLUTION
The PIXIO robot does not start tracking
whereas
the watch LED blinks irregularly
.
The robot, the watch, and the beacons cannot
start their radio communications correctly.
Place the robot and the beacons following the
instructions page 12 «Micro-beacons location»
and start again the system.
If the tracking does not start after about 20
seconds, you can help by holding the watch
above your head a few seconds. As soon as
the tracking starts, you can put your hand
down.
The PIXIO robot does not start tracking
whereas
the watch LED blinks regularly
.
The watch starts on the upgrade mode.
Turn ON the watch by pressing the button until
the green light turns ON the release the button
immediately.
The PIXIO robot does not start tracking whereas
the green and red lights of the robot are
blinking alternately.
The robot is a slave (refer to page 25).
When OFF, press the ON/OFF button of the
robot during 13 seconds (until the green light
blinks alone).
The PIXIO robot does not start tracking whereas
a
beacon LED blinks regularly
.
The beacon starts on the upgrade mode.
Turn ON the beacon by pressing the button
until the green light turns ON the release the
button immediately.
The PIXIO robot rotations are always in the
wrong direction of rotation.
The beacons are not placed correctly.
The beacon n°2 must be on the left of the
beacon n°1, as seen from the robot. Follow the
instructions given page 12 «Micro beacons set-
up» and start again the system.
Sometimes, the robot is shaky, and/or too late. Distances are too long, and/or an external
element is perturbating the system.
Place the beacons and the robot following
the instructions given page 12 «Micro-beacons
location» and start again the system.
We recommend that you regularly update PIXIO firmware to enhance PIXIO behaviour.
Refer to the complete update procedure page 30.
NOTICE