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Troubleshooting, Notice – MOVE'N SEE Personal Auto-Follow System User Manual

Page 41

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41

Troubleshooting

TRACKING

PROBLEM

CAUSE

SOLUTION

The PIXIO robot does not start tracking

whereas

the watch LED blinks irregularly

.

The robot, the watch, and the beacons cannot

start their radio communications correctly.

Place the robot and the beacons following the

instructions page 12 «Micro-beacons location»

and start again the system.

If the tracking does not start after about 20

seconds, you can help by holding the watch

above your head a few seconds. As soon as

the tracking starts, you can put your hand

down.

The PIXIO robot does not start tracking

whereas

the watch LED blinks regularly

.

The watch starts on the upgrade mode.

Turn ON the watch by pressing the button until

the green light turns ON the release the button

immediately.

The PIXIO robot does not start tracking whereas

the green and red lights of the robot are

blinking alternately.

The robot is a slave (refer to page 25).

When OFF, press the ON/OFF button of the

robot during 13 seconds (until the green light

blinks alone).

The PIXIO robot does not start tracking whereas

a

beacon LED blinks regularly

.

The beacon starts on the upgrade mode.

Turn ON the beacon by pressing the button

until the green light turns ON the release the

button immediately.

The PIXIO robot rotations are always in the

wrong direction of rotation.

The beacons are not placed correctly.

The beacon n°2 must be on the left of the

beacon n°1, as seen from the robot. Follow the

instructions given page 12 «Micro beacons set-

up» and start again the system.

Sometimes, the robot is shaky, and/or too late. Distances are too long, and/or an external

element is perturbating the system.

Place the beacons and the robot following

the instructions given page 12 «Micro-beacons

location» and start again the system.

We recommend that you regularly update PIXIO firmware to enhance PIXIO behaviour.

Refer to the complete update procedure page 30.

NOTICE