TA Triumph-Adler DC 2316 - Manual (Page 75)

OPERATION GUIDE 10-1
10 Troubleshooting
General Guidelines
The table below provides basic solutions for problems you may encounter with the
machine. We suggest you consult this table to troubleshoot the problems before
calling for service.
Symptom Check Item Corrective Action Reference
Nothing lights on
the operation
panel when the
power switch is
turned on. Is the power plug connected to
an AC outlet? Connect the plug to an AC outlet. —
No copies
delivered after
[Start] is
pressed. Is there some indication of the
trouble on the operation
panel? Check the appropriate response to that
indication and perform the
corresponding procedure. page 10-3
Blank copies. Were the originals placed
correctly? When placing originals on the platen,
place them face-down. page 4-1
When setting originals in the document
processor, place them face-up. —
Light copies. Is the copier in either the
Photo, Text+Photo, or Text
mode? Adjust the exposure to the correct level. page 4-1
Is the copier in the Toner Save
mode? Select an image quality mode other
than the Toner Save mode. —
Is the Add Toner indicator lit? Replace the toner container. page 9-1
Is the copy paper damp? Replace the copy paper with new
paper. page 2-1
Dark copies. Is the copier in either the
Photo, Text +Photo, or Text
mode? Adjust the exposure to the correct level. page 4-1
Dirty copies. Is the platen or the document
processor dirty? Clean the platen and/or the document
processor. page 9-6
Clean the charger. page 9-3
All black pages. — Contact your Service Technician. —
Dropouts,
horizontal streaks
or stay dots Is the charger wire dirty? Clean the charger wire. page 9-3
Is the drum surface dirty? Clean the drum surface. page 8-3