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Troubleshooting table – TA Triumph-Adler DC 2316 User Manual

Page 149

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Trouble Shooting

7-2

OPERATION GUIDE

Troubleshooting Table

Use this table to identify malfunction and perform the corrective action. If problems
persist, contact your dealer or the service agent.

Symptom

Check Item

Corrective Action

Reference

Unable to FAX

Is the modular cord
connected correctly?

Connect the modular cord
correctly.

Is the Send error displayed?

Correct the error and try
sending again.

page 7-3

Have you specified the
correct line type for your
telephone service?

Check the telephone line
setting.

page 2-3

Is the memory full?

Try sending once again when
memory becomes available.
Otherwise, make memory
available as necessary and
try again.

page 4-12

page 5-7

Unable to receive faxes

Is the modular cord
connected correctly?

Connect the modular cord
correctly.

Is the error displayed?

Correct the error and ask the
sender to resend the FAX.

page 7-3

Have you set FAX reject
setting?

Clear the FAX reject setting.

page 4-9

Unable to use polling
reception

Did the sender use the
correct procedure for polling
transmission?

Ask the sender to check their
fax machine.

Unable to receive faxes in
memory

Is the memory full?

Try receiving faxes once
again when memory
becomes available.
Otherwise, make memory
available as necessary and
try again.

page 3-4
page 5-7

Unable to perform
memory forwarding

Is the forwarding destination
correctly registered?

Confirm the memory
forwarding setting is correct.

page 4-8

Unable to use the
operation panel.

Is your facsimile operating,
such as receiving
documents?

Wait for a while until your
facsimile finishes operation,
and try again.