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Troubleshooting the divat/a, Troubleshooting the diva t/a – Eicon Networks DIVA T/A ISDN User Manual

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DIVA T/A ISDN Modem User’s Guide

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Troubleshooting the DIVA T/A

This section provides information that will help you to troubleshoot DIV AT/A problems.

For information on the DIVA T/A’s LED status indicators, see page 132.

To read about common problems and their solutions, see page 134.

To capture a memory dump of the DIVA T/A, see page 136.

When Isolating Problems

When isolating problems, consider the following questions:

Were any changes recently made to the configuration or setup that might affect the
DIVA T/A's performance?

Does the problem occur while attempting to connect to a remote device for the first
time?

Is this a consistent problem that you can duplicate?