Grass Valley SSP-3801 User Guide v.1.3 - Manual (Page 64)

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Analysis and Maintenance
Testing a server address
To perform a DNS lookup:
1 From the menu, click Diagnostics. The Diagnostics page opens.
2 In the Perform DNS lookup using nslookup tool field, type a DNS location and click
Lookup. The DNS lookup dialog box opens and displays what the nslookup retrieved.
3 Click Close when done.
Testing a server address
The Location Access Test uses the information configured on the Channel Configuration >
Media Locations page to determine if the media files can be accessed from the configured
locations. This can be useful when used in conjunction with the DNS lookup tool to
diagnose why media files are failing to cache from a server. If the server name can be
resolved using the DNS lookup tool, then it may indicate that the credentials used to access
the server are incorrect.
To test a server address:
1 From the menu, click Diagnostics. The Diagnostics page opens.
2 In the Perform location access test field, type a server address and click Test. The
Location Access Test dialog box opens.
• If the server address is valid, the following message appears in green text:
Test succeeded.
• If the server address is invalid, the following message appears in red text:
Test failed. Couldn't access given location.
3 Click Close when done.
Locating the SSP-3801 card in the Densité frame
If you need to locate the SSP-3801 card in the Densité frame that corresponds to the web
interface you are using, you can enable the Unit Identify Alarm. When the Unit Identify
Alarm is activated, the Status LED on the card flashes rapidly red and green allowing you to
find the specific card amongst the others in the rack.
To activate the Unit Identify Alarm:
1 From the menu, click Diagnostics. The Diagnostics page opens.
2 Click the Enable Unit Identify Alarm button.
3 Once you have located the card, disable the alarm by pressing the Select button on the
card or by clicking the Disable Unit Identify Alarm button on the web interface.
Switching SSP-3801 cards in a Densité frame (Hot Swap)
A Hot Swap is when you switch one SSP-3801 card for another in a Densité frame without
powering-down the system. If you need to replace an existing card with a new card with
the same configuration as the original, the new card must be able to obtain the previous
card’s identity and configuration.
When you registered the original card as a device with the GV STRATUS Playout service, it
obtained a security certificate which enabled it to authenticate itself with GV STRATUS