Epson 10020 - Manual (Page 17)

Appendix C provides information on the power-on diagnostics.
Appendix D outlines the system diagnostic checks you can
perform on your computer. If you are having trouble with any
part of the hardware, you may want to run some of these
diagnostic checks.
Appendix E describes how to perform a hardware-level format
on the hard disk. You need to do this only if you are having
serious problems with the hard disk in your Apex 100\20 or if
you have installed a new hard disk that has not received this
type of format. (This is not the same type of format provided by
the MS-DOS FORMAT command.)
Appendix F explains how to prepare a new hard disk for use.
You need to follow these instructions only if you have installed
a new hard disk in your computer or if you need to repartition
or reformat the one you have been using.
At the back of the manual you’ll find a glossary of computer
terms and an index.
Where to Get Help
Customer service for Epson products is provided by a network
of authorized Epson Customer Care Centers throughout the
United States.
Call the Epson Consumer Information Center at
1-800-922-8911 for the following:
Customer Care Center referrals
Technical support referrals
Information on Epson User Groups.
To locate or purchase accessories or supplies, contact your
nearest Epson dealer or call 1-800-873-7766.
Introduction 3