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Diskette drive problems – Epson 10020 User Manual

Page 124

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The CHKDSK program can recover data that has been

inadvertently lost on the diskette. It makes changes to the

diskette if you use the /F switch in the command like this:

CHKDSK A: /F

See the description of CHKDSK in your MS-DOS

Reference Manual before making corrections to the
diskette.

Diskette Drive Problems

Follow these steps if you are having difficulty with a diskette

drive:

1.

If the diskette is not turning or the diskette drive is making
loud noises, do not attempt any further examination of it.
Instead, contact your Epson Customer Care Center.

Note

Diskette drives may make different sounds with different

diskettes.

2.

If your diskette drive read/write heads are dirty, you may

occasionally see this MS-DOS error message:

Error Reading Drive

d: Abort,

R e t r y ,

or

F a i l ?

To clean the read/write heads, use a diskette drive head

cleaning kit, available in most computer stores.

3.

If you are still having problems with your diskette drive, try

running the Floppy Disk Drives and Controller Check
described in Appendix D of this manual. If the diagnostics
program indicates an error, consult your Epson Customer
Care Center.

5-8

Troubleshooting