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Table ‎4-2. communication troubleshooting – Gasboy Fuel Truck Controller User Manual

Page 79

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Fuel Truck Controller Manual

73

Table ‎5-2. Communication Troubleshooting

Fault

Probable Cause

Checks

Corrective Action

No communication between FHO and SO controller

No connection to

the station from

FHO Stations

screen

Cabling issue

Visually inspect the

network cable to

LAN2

1. Verify that LAN2 Port LED

is blinking

2. Unplug the cable and plug it

back in

3. Replace LAN cable, if

necessary

4. If the cable is in good

condition, contact the IT

department to confirm that

the router connected to the

LAN cable is properly set

5. Check the Controller

network settings (IP

addresses, mask, gateway,

etc.)

No communication to the pumps (8-port CommVerter)

"Warning" signs

displayed for all

pumps on the

SiteOmat Status

screen

Incorrect 8-port

CommVerter setup

Check the physical

connection of the 8-

port CommVerter to

the local network (5-

port switch activity)

1. If no activity on the LAN

port connected to the 8-port

CommVerter, replace the

short Ethernet cable or/and

change the LAN port to

confirm normal operation




Table 4-2. Communication Troubleshooting

Fault

Probable Cause

Checks

Corrective Action

No communication to the pumps (8-port CommVerter) (Continued)