Table 4-2. communication troubleshooting – Gasboy Fuel Truck Controller User Manual
Page 79

Fuel Truck Controller Manual
73
Table 5-2. Communication Troubleshooting
Fault
Probable Cause
Checks
Corrective Action
No communication between FHO and SO controller
No connection to
the station from
FHO Stations
screen
Cabling issue
Visually inspect the
network cable to
LAN2
1. Verify that LAN2 Port LED
is blinking
2. Unplug the cable and plug it
back in
3. Replace LAN cable, if
necessary
4. If the cable is in good
condition, contact the IT
department to confirm that
the router connected to the
LAN cable is properly set
5. Check the Controller
network settings (IP
addresses, mask, gateway,
etc.)
No communication to the pumps (8-port CommVerter)
"Warning" signs
displayed for all
pumps on the
SiteOmat Status
screen
Incorrect 8-port
CommVerter setup
Check the physical
connection of the 8-
port CommVerter to
the local network (5-
port switch activity)
1. If no activity on the LAN
port connected to the 8-port
CommVerter, replace the
short Ethernet cable or/and
change the LAN port to
confirm normal operation
Table 4-2. Communication Troubleshooting
Fault
Probable Cause
Checks
Corrective Action
No communication to the pumps (8-port CommVerter) (Continued)