Gasboy Fuel Truck Controller User Manual
Page 78

Fuel Truck Controller Manual
72
Payment device
(card, key, tag,
Fuel Ring) is not
accepted
Device is blocked
1. Login into FHO and
go to Devices
Management
2. Check the status of the
device in the Status
column in the Devices
grid
(blocked/unblocked)
Change device status to
"Unblocked"
Pump is Authorized and refueling but volume remains zero
Pump is refueling
but volume
remains zero
Pulse factor is zero Check SO pump setup
Change Pump Settings to
correct the factor for the
relevant pump
Faulty MPI-C board
Faulty pulser
Disconnect the pulser and
short the pulse-in wires to
simulate pulses
If pulses are received
during refueling, replace
pump pulser
If not, replace MPI-C board
No control on refueling
Pump is refueling
without any
control
Pump is in bypass
Verify that Fuel Truck
Controller bypass switch
is off
Turn bypass switch off, if
on
Faulty SSR
Replace the relevant SSR
unit inside the Fuel Truck
Controller
If an external relay
is used to control
the pump/valve, it
may be stuck due to
a small current leak
Add a snubber (capacitor +
resistor) in parallel to relay
input
5
5
-
-
2
2
.
.
2
2
.
.
C
C
o
o
m
m
m
m
u
u
n
n
i
i
c
c
a
a
t
t
i
i
o
o
n
n
T
T
r
r
o
o
u
u
b
b
l
l
e
e
s
s
h
h
o
o
o
o
t
t
i
i
n
n
g
g
The troubleshooting procedure for problems related to communication to peripherals and
consequent corrective actions are described in Table 5-2.