StorCase Technology FC-to-SCSI Single & Dual RAID - Manual (Page 171)

158 Appendix C - Troubleshooting
StorCase Technology, Inc. FC-SCSI Dual RAID Module User's Guide - Rev. A01
Running the Diagnostic Menu
A set of diagnostics is run each time the controller is rebooted. To run an individual test, follow
these steps:
1. While rebooting the controller, hold down the spacebar at the prompt (refer to
section "Using the Flash Utility" for further information). The Flash Utility menu
will appear.
2. Select Option 4 - Run Diagnostic.
3. Enter the number or letter of the particular test desired.
•
Controller hangs when diagnostics is loading.
Update the firmware (refer to section "Downloading New Firmware" for further information).
Using the Utility Menu
The Utility Menu allows the user to initialize the controller if it had a previous configuration. It
also allows the user to clear the battery backup if the controller is using battery backup (and
the data is not needed).
To run the Utility Menu, follow these steps:
1. Reboot the controller and hold down the spacebar at the prompt (refer to section
"Using the Flash Utility" for further information). The Flash Utility menu will appear.
2. Select Option 6 - Utility Menu
3. Enter the number of the utility desired.