StorCase Technology FC-to-SCSI Single & Dual RAID - Manual (Page 164)

FC-SCSI Dual RAID Module User's Guide - Rev. A01 StorCase Technology, Inc.
Appendix C - Troubleshooting151
Problems During Boot-Up
•
Controller failed the onboard memory test.
Contact StorCase Technical Support.
•
System hangs at Loading Bridge during BFLU Loader Menu.
Reflash the firmware to ensure that the latest version is being used (refer to section
"Downloading New Firmware" for further information). If the controller is unable to update the
firmware or if the update firmware does not correct the problem, contact StorCase Technical
Support.
•
One of the POST (Power On Self-Test) diagnostic tests failed.
First, confirm any failure by running the individual test from the Diagnostics menu (refer to
section "Running the Diagnostics Menu" for further information).
Contact StorCase Technical Support.
•
System hangs at
CT_srv starting
.
1. Check the disk and host channels to make sure they are properly terminated.
2. Verify that there are no SCSI address conflicts.
3. Check the InfoStation to make sure everything is properly connected.
4. Contact StorCase Technical Support.
•
System hangs during a drive scan.
1. Check the InfoStation to make sure everything is properly connected.
2. Remove and replace the drive that failed the scan.
3. Contact StorCase Technical Support.