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Event definition, Recommended action – StorCase Technology FC-to-SCSI Single & Dual RAID User Manual

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FC-SCSI Dual RAID Module User's Guide - Rev. A01

StorCase Technology, Inc.

Appendix C - Troubleshooting155

Table C-1: Warning Events

Event

Definition

IFSII_FDR23

BATT FAIL

INFO

A warning condition in the

battery pack and/or charging

interface has been detected.

REPLACE

BATTERY

ARRAY

CRITICAL

The battery is approaching its

3 year life span.

One or more drives were

downed and the array is

online but no longer

fault-tolerant.

DRIVE

DOWN

An error occurred with the

drive, causing the drive to go

down. Thus, removing it from

the active array.

SPARE

UNUSABLE

The drive still contains meta-

data that must be cleared.

Recommended

Action

Replace the battery.

Replace the battery.

Add a spare to the array or to

the spare pool and replace the

bad drives. Refer to Adding a

Dedicated Spare or Adding a

Spare to the Spare Pool.

Add a spare to the array or to

the spare pool and replace the

bad drive. Refer to Adding a

Dedicated Spare or Adding a

Spare to the Pool Spare.

Clear the metadata from the

spare drive. Refer to Clearing

Metadata from a Drive.

SMART

EVENT

A disk drive IEPC predictive

failure message was received.

NO actions by the controller

are taken on the drive for

these events.

Run diagnostics available from

the operating system on the

affected drive. Replace the

drive if necessary.

ARRAY

OFFLINE

More than 1 drive in a RAID 0

or volume set went down,

bringing the array to an offline

state. This array is no longer

accessible by the host.

Replace the bad drive and

restore the data from backup.

VOLT/TEMP

WARN

The analog to digital convertor

detected a temperature and/

or voltage in the warning

range.

Check the ambient

temperature.

UNWRITABLE

CACHE

The SDRAM cache has

battery backed up data and

the arrays assigned to this

data are not present.

Determine which drives are

missing and reinstall them.

Or, select Yes when asked

to discard data.

SDRAM

CORR ECC

A correctable single bit

SDRAM ECC error.

If this error occurs frequently,

replace the memory.

KILLED

OTHER

This controller is forcing a

shutdown (killing) the other

controller in an active-active

configuration.

This is caused by incompatibil-

ity between versions of firmware

or disk or host channel ID

conflicts.

Either verify that the firmware

versions are the same (refer to

“Displaying Hardware and

Configuration Information” or

resolve the disk or host channel

ID conflicts (refer to “Configur-

ing the SCSI Disk Channels”

or “Configuring the Host

Channels”.