Datamax PE - Manual (Page 62)

PE Series Operator’s Manual 52
T
ROUBLESHOOTING
7.0 Introduction
Occasionally, situations occur that require some troubleshooting
skills. Possible problem situations and potential solutions are listed
in this section. While not every situation is addressed, you may find
some of these tips helpful. If you do not feel comfortable performing
the action or for problems that may persist or that have not been
covered in this section, contact a Technical Support Representative.
7.1 Troubleshooting Tips
The Printer fails to power up (no lights):
Verify that the AC power connection has been made at both the
wall and the printer and the power switch is turned ‘on’.
Verify that the AC power outlet being used is operating
correctly. Test the outlet by connecting another device to it.
The AC power cord may be damaged; replace.
The Printer’s power switch may be defective or the fuse may be
blown; call for service.