StarTech.com SV1641HDIE - Manual (Page 46)

Instruction Manual
41
Troubleshooting Guide
The following messages will appear in the system log on the Status screen in the Web
interface and may help to diagnose problems with the modem configuration.
Starting PPP (for auth) on port…
Modem is connecting and the PPP login process is starting.
Modem hang up. Resetting
The connection has been closed or terminated unexpectedly.
Timeout during login process. Giving up
The PPP client connecting over the modem has waited too long to complete the
authentication process or supplied an invalid user name and/or password.
Modem init chat script failed
The modem did not respond to the initialization string from the IP KVM switch. You
may need to change the init string or verify the cabling and modem status.
Modem init okay
The modem has responded appropriately to the init string.
Saw PPP startup from client
A PPP authentication has occurred and a session has started.
Phone line rings
An incoming call has been detected by the modem.
Modem answers: xxxxxxxxx
The connection speed and protocol used for a connection, as reported by the modem.
The exact contents of the message will vary depending on the modem make and
model. Using Optional Serial Remote Control (R-Port) Modules.