Using the modem feature, Background – StarTech.com SV1641HDIE User Manual
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Instruction Manual
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Using the Modem Feature
Background
The modem feature allows the IP KVM switch to act as an Internet connection server for
increased security and flexibility in connecting with the host computer. Unlike the TCP/
IP connection used with the standard Web configuration and VNC clients, the modem
creates a one-to-one connection between the IP KVM switch and the computer
you are using to manage the host computer that is essentially private, as it bypasses
the public Internet completely. Note: this feature requires both an external modem
(most standard connection protocols are supported) and a dedicated phone line that
can be connected to the modem for external access. While it is possible to use the
modem feature through some PBX systems, this increases the complexity and reduces
the performance of the connection. For clarity, the instructions presented here assume
that the modem is connected to a typical POTS (plain old telephone system) line that is
not routed through a phone management system or shared with other devices. If you
wish to use this feature through a PBX system, it may require some experimentation
and additional support from your telecom services provider, and is not supported by
StarTech.com.