Brother FAX-400 - Manual (Page 20)

S E N D I N G
SENDING
SYMPTOM POSSIBLE CAUSE ACTION cf.
Document jam • Jam in the scanning section • Open the panel cover and
remove the jammed paper.
Close the cover (and listen for
the click).
Document not feeding
properly
• Cover not closed securely
• Document is too thick or thim
too small, wet, wrinkled,
curled or torn
• Document guide not adjusted
to document size
• More than 20 pages of
documents in the feeder
• Push the panel cover closed
until you hear a clicfc
• Use a photocopier to make a
copy, then send the copy
• Adjust the document guide to
fit the document size
• Set only 20 pages of the
document in the feeder at one
time
Documents are
impossible to feed • Documents have been
inserted in the position for
recording paper output
• Insert the documents into the
document wire extension
III-8-1
Password transmission
error • Password function on
rpcpiving pnd is OFF
• Passwords do not match
• Receiving unit has no
password function
• Receiving unit is not a
Brother series machine
• Contact the receiver
• Contact the receiver to
confirm the code being used
• Contact the receiver
• Contact the receiver to
confirm the machine being
used
Image quality of
document is poor
• Problem with receiving unit
• Scanning head is dirty
• Scanning head is bad
* Use your fax unit to make a
test copy (If this is passable,
the problem is at the other
end.)
* Clean the scanning head
* Call your Brother service
center
III-8-1
VII-3
Documents sent are
received blank
* Document is face up in the
feeder
* Set the document face down
in the feeder and send it again
Auto transmission is
not working • The wrong (a non-fax)
number was dialed
• Polled or transmission or
redialing with a document in
the feeder is being carried out
♦ Double check the fax number
you have registered in the
machine
• Use the interrupt function V-10-1
Delayed sending does
not work • The HOOK key has been
pressed or the handset was
picked up
• Polled transmission, or
redialing with a document in
the feeder is being carried out
• Refer to the instructions and
begin again
• Use the interrupt function V-10-1
V I -2