For customer assistance call or e-mail, Troubleshooting – Kenmore 15358 User Manual
Page 86
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Troubleshooting
Condition
Cause
Reference
The needle thread
breaks.
1. The needle thread is not threaded properly.
2. The needle thread tension is too tight.
3. The needle is bent or blunt.
4. The needle is incorrectly inserted.
5. The needle thread and the bobbin thread are not set properly
under the presser foot at the beginning of sewing.
6. The threads are not drawn to the rear after previous sewing.
7. The thread is too heavy, or too fine for the needle.
Page 24
Page 28
Page 10
Page 10
Pages 22, 24
Page 36
Page 14
The bobbin thread
breaks.
1. The bobbin thread is not threaded properly in the bobbin
case and shuttle.
2. Lint has collected in the shuttle area.
3. The bobbin is damaged and doesn't turn smoothly.
Page 22
Page 70
Change the bobbin
The needle breaks.
1. The needle is incorrectly inserted. Page 10
2. The needle is bent or blunt. Page 10
3. The needle clamp screw is loose. Page 10
4. The needle thread tension is too tight. Page 28
5. The threads are not drawn to the rear after the previous sevving. Page 36
6. The needle is too fine for the fabric being sewn. Page 14
Skipped stitches
1. The needle is incorrectly inserted.
2. The needle is bent or blunt.
3. The needie and/or th.reads are not suitable for the work being
sewn.
4. A blue needie is not being used for sevving stretch, very fine
fabrics or synthetics.
5. The needle th.read is not threaded properly.
6. The wrong needle is being used.
Page 10
Page 10
Page 14
Page 14
Page 24
Change the needle
Seam puckering 1. The needle thread tension is too tight.
2. The needie thread is not threaded properly.
3. The needle is too heavy for the fabric being sewn.
4. The stitch length is too long for the fabric.
Page 28
Page 24
Page 14
Make stitch shorter
The cloth is not
1. The feed dog is packed with lint,
feeding smoothly.
2. The stitches are too fine.
3. The feed dog is not raised after “drop feed” sewing.
Page 68
Make stitch longer
Page 42
The machine
doesn’t work.
1. The machine is not plugged in.
2. A thread is caught in the shuttle race.
3. The push-clutch is disengaged.
Page 6
Page 70
Pages 18,20
Patterns are dis
torted.
Noisy operation
1. There is thread caught in the hook race.
2. Lint has built up in the shuttle or the shuttle race.
Page 70
Page 70
y
For customer assistance call or e-mail:
1-877-SEWING-U (1-877-739-4648)
9 am - 4:30 pm,
CST,
Monday - Friday
74