Welch Allyn Image Capture System - User Manual - Manual (Page 36)

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Warranty and Service
Warranty
Welch Allyn warrants the Welch Allyn Image Capture System, when new, to be free of defects
in material and workmanship and to perform in accordance with manufacturer's specifications
for a period of one year from the date of purchase from Welch Allyn or its authorized distributors
or agents. Welch Allyn will either repair or replace any components found to be defective or at
variance from manufacturer's specifications within this time at no cost to the customer. It shall
be the purchaser's responsibility to return the Welch Allyn Image Capture to Welch Allyn or an
authorized distributor, agent, or service representative. This warranty does not include breakage
or failure due to tampering, misuse, neglect, accidents, modification, or shipping. This warranty
is also void if the instrument is not used in accordance with manufacturer's recommendations or
if repaired by other than Welch Allyn or an authorized agent. Purchase date determines warranty
requirements. No other express warranty is given.
IMPORTANT - Return the Product Registration Card
Remember to submit the product registration/warranty card for warranty validation. Complete
the information and mail the pre-addressed card to Welch Allyn.
Service
All repairs on products under warranty must be performed or approved by a Welch Allyn Service
Center. Unauthorized repairs will void the warranty. Products out of warranty should be repaired
by qualified electronics personnel or a Welch Allyn Service Center.
If you have an equipment problem that you cannot resolve, you may call the Welch Allyn Service
Center listed below. Technical service support is available by telephone on normal business days
at the phone numbers listed below.
If you are advised to return a product to Welch Allyn for repair, schedule the repair with the
service center nearest you.
Before returning a product for repair you must obtain authorization from Welch Allyn. A Service
Notification number will be given to you by our service personnel. Be sure to note this number
on the outside of your shipping box. Returns without a Service Notification number will not be
accepted for delivery.
For Service or Repair:
Welch Allyn Inc.
Technical Service Centers
4341State Street Road
Skaneateles Falls, NY 13153
Tel: 800 535-6663
Fax: 315 685-3361