Welch Allyn Image Capture System - User Manual - Manual (Page 27)

23
System Administrator
password doesn’t work.
Password is case
sensitive.
Check the current status of the
Caps Lock Key and re-type the
password.
Password updated and
forgotten or misplaced.
Contact Welch Allyn Technical
Support (1-800-535-6663) for
assistance.
Initial System Administrator
password is the word “initial”.
Image flickers.
PC constraints.
Go to the “Minimum System
Requirements" on page 1 and
verify your PC meets these
standards.
DV Converter connections.
Check the DV Converter cable
connections.
Verify that the number 2 and
number 6 dip switches on the
DV Converter box are set to on
and all other dip switches are
set to off.
No Video on PC.
IEEE 1394 cable doesn’t
work.
Go to the “Minimum System
Requirements" on page 1 and
verify your PC meets these
standards.
PCI or PCMCIA Card is not
installed properly.
Check that the PCI or PCMCIA
card is properly installed. See
“Setting up the Computer” on
page 4 for more information.
Loose cable connection.
Verify all cable connections are
in place.
Proper video device not
selected.
Go to the “Setting Up the
Welch Allyn Image Capture
System" on page 10 to select
the proper video device.
System is giving a memory
error, delayed response, or
image is not processed.
System does not meet
minimum requirements.
Go to the “Minimum System
Requirements" on page 1 and
verify your PC meets these
standards.
Virtual memory error.
Try increasing the computer’s
virtual memory setting.
Add more physical memory to
your computer.
Problem Cause Solution