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Troubleshooting – Thetford Tecma Easy Fit User Manual

Page 23

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Tecma EasyFit Owner’s & Installation Manual

23

www.thetford.com

Troubleshooting

PROBLEM

CAUSE

ACTION/SOLUTION

Toilet does not flush or flush performance is
poor

Waste tank is full

Empty waste tank before continuing to use
toilet.

Clog at pump inlet

Clear clog. DO NOT flush foreign objects.

Solid object in macerator

DISABLE power. Attempt to remove object. If
unsuccessful, contact Thetford/ Tecma Ser-
vice (1-800-521-3032). DO NOT flush foreign
objects.

Low voltage

Check that toilet supply voltage is 12V+/-2V
(24V+/-2V) AND that there is no more than a
10% decrease in voltage when macerator is
running. If voltage decreases more than this,
there may be a wiring problem in the boat.

Water does not enter bowl during flush or
water add cycle

Water supply line kinked or not connected

Check that supply line is properly connected
to fresh water supply. Check for kinks in the
supply line.

No power to water pump

Check that fuse/circuit breaker has not
tripped. Ensure all electrical connectors to
water pump are fully mated.

Water supply has been turned off

Open water supply valves or reconnect
power to supply pump.

Solenoid not plugged into relay module
(where applicable)

Ensure wiring harness to solenoid is fully
connected.

Water continues dripping briefly into bowl
after flush cycle is complete

Toilet is installed below water line with vent-
ed loop in water supply line

Normal operation – if only a small amount of
water drips from nozzle.

Bowl drains dry after flush

Water is siphoning out of bowl due to dis-
charge hose pulled down

Discharge hose

E

from macera-

tor pump is pulled
down. Straighten
hose so that top
of discharge hose
is in line with toilet
nozzle.

NOTE:

This Troubleshooting Guide is intended to provide a basic service aid in the case of incorrect toilet operation. If the suggested actions

above do not resolve the issue, it may be necessary to bring unit in for professional service. Thetford Customer Service – 1-800-521-3032.

!

Hose and nozzle

must be level

Warranty
For defi ned warranty terms, review the one-page warranty statement included in the information packet.