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Dell, Diagnostics main menu – Dell Latitude E4200 (Late 2008) User Manual

Page 60

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Starting the Dell Diagnostics From the Drivers and Utilities Media

Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you want to test is
displayed in system setup and is active. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at
support.dell.com.

 

1.

Attach an external CD/DVD drive or media base if not already present.

 

2.

Insert the Drivers and Utilities media into the optical drive.

 

3.

Restart your computer.

 

4.

When the DELL logo appears, press immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.

 

5.

When the boot device list appears, use the up- or down- arrow keys to highlight CD/DVD/CD-RW Drive then press .

 

6.

Press any key to confirm that you want to start from the CD/DVD.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.

 

7.

Type 1 to Run the 32 Bit Dell Diagnostics.

 

8.

At the Dell Diagnostics Menu, type 1 to select Dell 32-bit Diagnostics for Resource CD (graphical user interface).

 

9.

Press to select Test System and then press .

 

10.

At the Dell Diagnostics Main Menu, left-click with the mouse, or press and then , to select the test you want to run (see

Dell Diagnostics

Main Menu

).

 

11.

After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

 

12.

Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

 

13.

Remove the Drivers and Utilities media from the optical drive.

 

Dell Diagnostics Main Menu

After the Dell Diagnostics loads, the following menu appears:

Press to select the test you want to run and then press .

After Test System is selected, the following menu appears:

NOTE:

Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release

in even intervals to open the Boot Device Menu.

NOTE:

Using the one-time boot menu changes the boot sequence for the current boot only. Upon restart, the computer boots according to the

boot sequence specified in system setup.

NOTE:

It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended

memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to
return to the previous menu.

NOTE:

Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

 

Option

 

Function 

Test Memory Run the stand-alone memory test

Test System Run system diagnostics

Exit

Exit the diagnostics

NOTE:

It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory

test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this
menu.