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Troubleshooting a sas or sas raid controller – Dell DX6000G User Manual

Page 151

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Troubleshooting Your System

153

2 If installed, remove the front bezel. See "Removing the Front Bezel" on

page 79.

3 If your system has a SAS RAID controller and your hard drives are

configured in a RAID array, perform the following steps.

a

Restart the system and press to enter the host adapter

configuration utility program.
See the documentation supplied with the host adapter for information

about the configuration utility.

b

Ensure that the hard drive(s) have been configured correctly for the

RAID array.

c

Exit the configuration utility and allow the system to boot to the

operating system.

4 Ensure that the required device drivers for your controller card are installed

and are configured correctly. See the operating system documentation for

more information.

5 Restart the system, enter the System Setup program, and verify that the

controller is enabled and the drives appear in the System Setup program.

See "Entering the System Setup Program" on page 56.

Troubleshooting a SAS or SAS RAID Controller

NOTE:

When troubleshooting a SAS or SAS RAID controller, also see the

documentation for your operating system and the controller.

1 Run the appropriate online diagnostic test. See "Using Online Diagnostics"

on page 159.

2 Enter the System Setup program and ensure that the SAS or SAS RAID

controller is enabled. See "Entering the System Setup Program" on

page 56.

3 Restart the system and press the applicable key sequence to enter the

configuration utility program:
for a SAS controller
for a SAS RAID controller
See the controller's documentation for information about configuration

settings.

book.book Page 153 Wednesday, December 22, 2010 2:13 PM