Dell PowerEdge 500SC User Manual
Page 8
beep code is a pattern of sounds; for example, one beep followed by a second beep and then a burst of three beeps (code 1-1-3) means that the computer
was unable to read the data in NVRAM. This information is valuable to the Dell technical support representative if you need to call for technical assistance.
When a beep code is emitted, record it on a copy of the Diagnostics Checklist, in your System's Installation and Troubleshooting Guide, and then look it up in
. If you are unable to resolve the problem by looking up the meaning of the beep code, use the system diagnostics to identify a more serious cause.
See "
Running the System Diagnostics
."
Table 2. System Beep Codes
Code
Cause
Corrective Action
1-1-3
CMOS write/read failure
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
1-1-4
BIOS checksum failure
This fatal error usually requires that you replace the BIOS firmware. see "
Getting Help
."
1-2-1
Programmable interval-
timer failure
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
1-2-2
DMA initialization failure
Remove and reseat the memory modules. See "
Memory Modules
." If the problem persists, replace the
memory modules. If the problem persists, see "
Getting Help
."
1-2-3
DMA page register
write/read failure
1-3-1
Main-memory refresh
verification failure
Remove and reseat the memory modules. See "
Memory Modules
." If the problem persists, replace the
memory modules. If the problem persists, see "
Getting Help
."
1-3-2
No memory installed
Remove and reseat the memory modules. See "
Memory Modules
." If the problem persists, replace the
memory modules. If the problem persists, see "
Getting Help
."
1-3-3
Chip or data line failure in
the first 64 KB of main
memory
Remove and reseat the memory modules. See "
Memory Modules
." If the problem persists, replace the
memory modules. If the problem persists, see "
Getting Help
."
1-3-4
Odd/even logic failure in
the first 64 KB of main
memory
Remove and reseat the memory modules. See "
Memory Modules
." If the problem persists, replace the
memory modules. If the problem persists, see "
Getting Help
."
1-4-
Address line failure in the
first 64 KB of main
memory
1-4-2
Parity failure in the first
64 KB of main memory
2-1-1
through
2-4-4
Bit failure in the first 64
KB of main memory
3-1-1
Slave DMA-register failure Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
3-1-2
Master DMA-register
failure
3-1-3
Master interrupt-mask
register failure
3-1-4
Slave interrupt-mask
register failure
3-2-4
Keyboard-controller test
failure
Check the keyboard cable and connector for proper connection. If the problem persists, run the
keyboard test in the system diagnostics to determine whether the keyboard or keyboard controller is
faulty. See "
Running the System Diagnostics
." If the keyboard controller is faulty, replace the system
board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
3-3-1
CMOS failure
Run the system board test in the system diagnostics to isolate the problem. See "
Running the System
Diagnostics
."
3-3-2
System configuration
check failure
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
3-3-3
Keyboard controller not
detected
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
3-3-4
Screen initialization
failure
Run the video test in the system diagnostics. See "
Running the System Diagnostics
."
3-4-2
Screen-retrace test
failure
3-4-3
Search for video ROM
failure
4-2-1
No timer tick
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
4-2-2
Shutdown failure
4-2-3
Gate A20 failure
4-2-4
Unexpected interrupt in
protected mode
Ensure that all expansion cards are properly seated, and then reboot the system.
4-3-1
Improperly seated or
faulty memory modules
Remove and reseat the memory modules. See "
Memory Modules
." If the problem persists, replace the
memory modules. If the problem persists, see "
Getting Help
."
4-3-3
Defective system board
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
4-3-4
Time-of-day clock
stopped
Replace the battery. See "
Battery
." If the problem persists, replace the system board. See "
System
Board Removal
." If the problem persists, see "
Getting Help
."
4-4-1
I/O chip set failure
(defective system board)
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
4-4-2
Parallel-port test failure
(defective system board)
Replace the system board. See "
System Board Removal
." If the problem persists, see "
Getting Help
."
4-4-3
Math coprocessor failure
(defective
microprocessor)
Remove and reseat the specified microprocessor. See "
Upgrading the Microprocessor
." If the problem
persists, replace the microprocessor. If the problem persists, see "
Getting Help
."