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Step 4, Virtual disk—go to step 5 – Dell PowerVault MD3200i User Manual

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Troubleshooting: Your Storage Array Software

251

4 Select View Go To Source Virtual Disk.

The selection jumps to the associated source virtual disk in the

Logical

pane.

5 Select View Go To Target Virtual Disk.

NOTE:

If the source virtual disk has more than one associated target virtual

disk, select the target virtual disk that you want from the list, and click OK.

The selection jumps to the associated target virtual disk in the Logical pane.

Recovering From an Unresponsive Storage Array

Condition

A storage array can have an Unresponsive status for several reasons. Use the

procedure in this topic to determine a possible cause and solution.
MDSM can take up to 5 minutes to detect that a storage array has become

unresponsive or becomes responsive again. Before completing this procedure,

make sure that you wait some time before you decide that the storage array is

still unresponsive.
To recover from an unresponsive storage array:

1 Check the Tree View in the EMW to see if all storage arrays are

unresponsive.

2 If any storage arrays are unresponsive, check the storage management

station network connection to make sure that it can reach the network.

3 Ensure that the RAID controller modules are installed and that there is

power to the storage array.

4 If there a problem with the storage array, correct the problem.
5 Perform one of these actions, depending on how your storage array is

managed:
• Out-of-band managed storage array—Go to step 6.
• In-band managed storage array—Go to step 12.

6 For an out-of-band managed storage array, ensure that the RAID controller

modules are network accessible by using the ping command to make sure

that the RAID controller module can be reached. Type one of these

commands, and press .

book.book Page 251 Tuesday, June 18, 2013 3:15 PM

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