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Troubleshooting the processor – Dell PowerEdge 700 User Manual

Page 55

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1.

 

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."

2.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3.

 

Remove the bezel. See "

Removing the Bezel

."

4.

 

Lay the system on its right side.

 

5.

 

Remove the cover. See "

Removing the Cover

."

6.

 

Ensure that each expansion card is firmly seated in its connector. See "

Installing an Expansion Card

" in "Installing System Options."

7.

 

Replace the cover. See "

Replacing the Cover

."

8.

 

Stand the system upright.

9.

 

Install the bezel. See "

Installing the Bezel

."

10.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

11.

 

Run the appropriate tests in the system diagnostics. See "

Running System Diagnostics

."

 

If the problem persists, go to the next step.

12.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

13.

 

Remove the bezel. See "

Removing the Bezel

."

14.

 

Lay the system on its right side.

15.

 

Remove the cover. See "

Removing the Cover

."

16.

 

Remove all expansion cards installed in the system. See "

Removing an Expansion Card

" in "Installing System Options."

17.

 

Replace the cover. See "

Replacing the Cover

."

18.

 

Stand the system upright.

19.

 

Install the bezel. See "

Installing the Bezel

."

20.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

21.

 

Run Quick Tests in the system diagnostics.

 

If the tests fail, see "

Getting Help

."

22.

 

For each expansion card you removed in

step 16

, perform the following steps:

a.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

b.

 

Remove the bezel. See "

Removing the Bezel

."

c.

 

Lay the system on its right side.

d.

 

Remove the cover. See "

Removing the Cover

."

e.

 

Reinstall one of the expansion cards.

f.

 

Replace the cover. See "

Replacing the Cover

."

g.

 

Stand the system upright.

h.

 

Install the bezel. See "

Installing the Bezel

."

i.

 

Run the appropriate tests in the system diagnostics.

 

If the tests fail, see "

Getting Help

."

 

If you reinstall all of the expansion cards and the tests fail, see "

Getting Help

."

 

Troubleshooting the Processor

 

Problem

CAUTION:

See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting

against electrostatic discharge.