Troubleshooting the video subsystem, Troubleshooting the keyboard, Troubleshooting the mouse – Dell PowerEdge 700 User Manual
Page 39
Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard,
mouse, or other external device). Ensure that all external cables are securely attached to the external connectors on your system. See
Figure 2
-2
for the back-
panel connectors on your system.
Troubleshooting the Video Subsystem
Problem
l
Monitor is not working properly.
l
Video memory is faulty.
Action
1.
Check the system and power connections to the monitor.
2.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "
Running System Diagnostics
."
If the tests run successfully, the problem is not related to video hardware. See "
Finding Software Solutions
."
If the tests fail, see "
Getting Help
."
Troubleshooting the Keyboard
Problem
l
System message indicates a problem with the keyboard.
l
Keyboard is not functioning properly.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "
Running System Diagnostics
."
If the test fails, continue to the next step.
2.
Press each key on the keyboard, and examine the keyboard and its cable for signs of damage.
If the keyboard is not damaged, go to
If the keyboard is damaged, continue to the next step.
3.
Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See "
Getting Help
."
4.
Run the keyboard test in the system diagnostics. See "
Running System Diagnostics
."
If the test fails, see "
Getting Help
."
Troubleshooting the Mouse