Dell C1765NF MFP Laser Printer - Manual (Page 347)

Troubleshooting 345
Ghosting
Action Yes No
1 Adjust the transfer bias.
a Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b Click Ghost Configuration Chart.
The ghost configuration chart is printed.
c Launch the Tool Box, and click Transfer Roller Refresh Mode on the
Printer Maintenance tab.
d Check the check box next to On, and then click Apply New Settings.
e Click Chart Print on the Diagnosis tab.
f Click Ghost Configuration Chart.
The ghost configuration chart is printed.
Is the problem recovered?
The task is complete. Go to action 2.
2 The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a On the Paper/Output tab in Printing Preferences of the printer
driver, change the Paper Type setting.
Is the problem recovered?
The task is complete. Go to action 3.
3 Adjust the fusing unit temperature.
a Launch the Tool Box, and click Adjust Fusing Unit on the Printer
Maintenance tab.
b Adjust the fixing temperature by turning up the value for your
printing media.
c Click Apply New Settings.
d Click close box to exit Tool Box.
Is the problem recovered?
The task is complete. Go to action 4.
4 If you use non-recommended print media, use the print media
recommended for the printer.
Is the problem recovered?
The task is complete. Contact Dell.