Dell C1765NF MFP Laser Printer - Manual (Page 343)

Troubleshooting 341
Print Quality Problems
NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or
Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool,
see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on page 97.
The output is too light
Action Yes No
1 The toner cartridges may be low or need to be replaced. Confirm the
amount of toner in each toner cartridge.
a Check the toner level in the Status tab in the Status Monitor.
b Replace the toner cartridges as necessary.
Is the problem recovered?
The task is complete. Go to action 2.
2 Verify that the print media is not damp and the correct print media is
used. See "Supported Paper Types" on page 209. If not, use the print
media recommended for the printer.
Is the problem recovered?
The task is complete. Go to action 3.
3 Verify that the Paper Type setting in the printer driver matches the print
media you loaded.
a On the Paper/Output tab in Printing Preferences of the printer
driver, check the Paper Type setting.
b Load dry (not damp) and corrected print media, and then click Print
Test Page in Printer properties of the printer driver.
Is the problem recovered?
The task is complete. Go to action 4.
4 Disable the Toner Saving Mode in the printer driver.
a On the Graphics tab in Printing Preferences of the printer driver,
ensure that the Toner Saving Mode check box is not selected.
Is the problem recovered?
The task is complete. Contact Dell.