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Metrohm 850 Professional IC MSM-HC MCS Prep 3 User Manual

Page 127

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6 Troubleshooting

850 Professional IC Anion – MSM-HC – MCS – Prep 3

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117

Problem

Cause

Remedy

Eluent – Evaporation of the
organic solvent in the elu-
ent.

Check the eluent bottle attachment (see Figure
14, page 34)
.

Peak areas lower
than expected

Sample – Leak in the sam-
ple path.

Check the sample path.

Sample – Blockage in the
sample path.

Check the sample path.

Sample – Sample loop not
(completely) filled.

Prolong the sample transfer time.

Sample – Gas bubbles in
the sample.

Use the sample degasser (see Chapter 3.13,
page 45)
(if available).

MCS – not connected.

Connect the MCS.

Peristaltic pump –
insufficient or no
delivery rate

Peristaltic pump – contact
pressure too weak.

Correctly set contact pressure (see "Set flow
rate", page 56)
.

Peristaltic pump – filter
blocked.

Replace the filter (see Chapter 5.11.2.2, page
104)
.

Peristaltic pump – pump
tubing defective.

Replace pump tubing (see Chapter 5.11.2.1,
page 103)
.

Very noisy baseline

High pressure pump – con-
taminated pump valves.

Clean pump valves (see Chapter 5.5.2, page
83)
.

Eluent – Leak in the eluent
path.

Check the eluent path.

Eluent – Blockage in the
eluent path.

Check the eluent path.

High pressure pump –
defective piston seals.

Replace piston seals (see Chapter 5.5.2, page
83)
.

MCS –
CO

2

adsorption cartridge

exhausted.

Replace CO

2

adsorption cartridge (see Chapter

5.14.1, page 112).

Pulsation damper not con-
nected.

Connect the pulsation damper (see Chapter
3.12, page 43)
.

Pulsation damper not con-
nected.

Connect pulsation damper (see Chapter 3.12,
page 43)
.