CommScope Redwood version 3.1 - Manual (Page 36)

Commissioning and Administration User Guide 35
Upgrades
Redwood will periodically release software upgrades that add functionality and new
features. If you have an active Support Agreement you will be notified of any available
upgrades via Redwood’s technical support group.
IMPORTANT NOTE
Once you perform an upgrade to a later version you cannot downgrade back to a prior release.
Upgrades to all Redwood Systems software and firmware are performed from the Redwood
Administrator Console by electing the Update Software button. (The administrative home screen
is discussed earlier in this guide but is generally accessible at
https:///admin.html) The current software version is listed in the top pane. The
bottom two panes show the state of both of the system’s software partitions. One partition is
always active and has the currently-running version of software loaded. The upgrade process
consists of loading the new software version into the inactive partition, activating this partition,
and then rebooting the system.
In the inactive partition pane, click the “Choose File” button to select the upgrade file. These files
are .img files and will be provided by Redwood. Once the file is selected, choose “Upload” to
begin transferring this file to the partition. Depending on the browser, you may see an upload
progress indicator in the middle of the screen. During the upload process, the browser will show
signs of activity – similar to what is shown when a web page is being loaded. Wait until these
activity signs have stopped and then click Activate. The system will request permission to
reboot – allowing this will cause the lights to turn off for a moment. When the reboot is
complete, visiting the lighting system’s web address will show the new software.