Rockwell Automation 2711C-xxxx PanelView Component HMI Terminals - Manual (Page 82)

82 Publication 2711C-UM001I-EN-P - July 2014
Chapter 6 Troubleshoot the System
PanelView Component Terminal Alerts
Category ID Description Corrective Action
Communication 2 Data Access Error for Alias /*S:0 Param2*/,
Controller /*S:0 Param3*/, Address is /*S:0
Param4*/, Communication Flag is /*S:0 Param1*/
The terminal is having trouble reading the
external tag at this controller and address.
Check that the communication network cable is
connected.
If new ladder logic is downloading to the controller,
you could see this message. After the download,
communication should run normally.
Verify you have good communication to the
controller. If a remote device not responding alert
was present, then all external tags being actively
scanned will generate this alert.
Is the address configured in the controller? If so,
make sure all addresses of external tags to this
controller are configured at the controller. If one
address is outside of the range, a block of addresses
might show this condition. If the address is
configured as write only at the controller, this
address cannot be read. Set this external tag as
write only and remove panel devices from your
application that want to display data from this
external tag.
Communication 3 Communication Server Error Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/
Reboot the terminal.
Communication 4 Communication Server Error Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/
Reboot the terminal.
Communication 5 Communication Server Error Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/
Reboot the terminal.
Communication 6 Communication Server Error Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/,
P4-/*S:0 Param6*/
Reboot the terminal.
Communication 7 Communication Server Error Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/,
P4-/*S:0 Param6*/, P5-/*S:0 Param7*/
Reboot the terminal.