6 - troubleshoot the system, Chapter objectives, View system information – Rockwell Automation 2711C-xxxx PanelView Component HMI Terminals User Manual
Page 81: Alerts, Chapter 6, Troubleshoot the system, Chapter objectives view system information alerts, Chapter
81
Publication 2711C-UM001I-EN-P - July 2014
81
Chapter
6
Troubleshoot the System
Chapter Objectives
This chapter provides information on how to isolate and correct common
operating problems with system components.
• View system information
• Alerts
• Troubleshooting
View System Information
You can view current system information for the connected terminal. You should
provide this information when contacting technical support.
• Operating system version
• Firmware version
• Hardware version number
• Status of the battery
• Total power on time
• Memory used in KBytes
Follow these steps to view the system information on your terminal.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the System Information tab.
4. View the information.
5. Click Apply.
Alerts
The terminal displays alerts at times during operation. The alert consists of an ID
number and a description. Follow the corrective action to resolve the alert.
- 20P PowerFlex DC Drive - Frame D Bimetal Thermostat (10 pages)
- 1336S_F_T_E_R F Frame Snubber Resistor Repl. (6 pages)
- 22-COMM PowerFlex 4-Class DSI (Drive Serial Interface) Network Communication Adapter (4 pages)
- 8-545 Plug In Solid State Relay (2 pages)
- 20-HIM-B1 PowerFlex 7-Class HIM Bezel (DPI) (4 pages)
- 100 Contactors with DC Coil (1 page)
- 100 Contactors with DC Coil (2 pages)
- 20P PowerFlex DC Drive - Frame D Switching Power Supply Circuit Board (6 pages)
- 140G-MTFx_MTHx_MTIx_MTKx Trip Unit Installation-140G-M (6 pages)
- 45BRD Analog Laser Sensor (4 pages)
- 20D Multi-Device Interface Option Board for PowerFlex 700S Drives (20 pages)
- 56RF RFID 18 mm Cylindrical Transceiver (2 pages)
- 42KC Miniature Rectangular: 5V DC Version (2 pages)
- 20P PowerFlex DC Drive - Frame A Switching Power Supply Circuit Board (16 pages)
- 21P-MISC-A-TP-2 Transition Tube Kit #C19-6/7 For PowerFlex 755 w/OEM Liquid Cooling Fr 6/7 Drive (2 pages)
- 42BT Background Suppression Sensor (3 pages)
- 42CB High Speed 18mm Cylindrical (4 pages)
- 140EX-JE2_JE3 Molded Case Circuit Breaker (4 pages)
- 140G-K-EAM1A Early Make Aux Contact for Rotary Handle Oper Mech-140G-K (1 page)
- 140G-K-EAM1A Early Make Aux Contact for Rotary Handle Oper Mech-140G-K (3 pages)
- 20-HIM-A6 PowerFlex (Human Interface Module) (74 pages)
- 42CF General Purpose 12mm Cylindrical (4 pages)
- 20D PowerFlex 700S Phase II Drive Frames 1...6 (80 pages)
- 140EX-HE1_HE2 Molded Case Circuit Breaker (6 pages)
- 140EX-HE1_HE2 Molded Case Circuit Breaker (4 pages)
- 20B PowerFlex 700 Custom Firmware - Pump Off (12 pages)
- 20-WIM-N4S DPI Wireless Interface Module (92 pages)
- 140U H-Frame Circuit Breaker Fixed and Adjustable Thermal Trip (7 pages)
- 140U H-Frame Circuit Breaker Fixed and Adjustable Thermal Trip (2 pages)
- 60-2619, 42JS Swivel/Tilt Mounting Bracket (1 page)
- 22A PowerFlex 4/40/400 Flange Mount (4 pages)
- 45MLA Controller Installation Instructions (16 pages)
- 20P PowerFlex DC Drive - Cooling Fan for Frame A Drives Above 73A at 230V 460V AC (6 pages)
- 42JS Series 7000 to 42JS VisiSight Replacement Kit (2 pages)
- 22A PowerFlex 4-Class HIM Bezel (DSI) (4 pages)
- 42CS Stainless Steel Photoelectric Sensors (4 pages)
- 20L-LL PowerFlex 700L Liquid-to-Liquid Heat Exchanger (40 pages)
- 20P PowerFlex DC Drive - Frame B SCR Modules (20 pages)
- 22B PowerFlex 40 Quick Start FRN 5.xx - 6.xx (161 pages)
- 22B PowerFlex 40 Quick Start FRN 5.xx - 6.xx (22 pages)
- 22F PowerFlex 4M Input RFI Filters (2 pages)
- 45LFM Capacitive Label Sensor (4 pages)
- 140G-Rx Installation Instruction-140G-R (29 pages)
- 140G-Rx Installation Instruction-140G-R (2 pages)
- 22C PowerFlex 400 AC Drive Quick Start - FRN 1-4.xx (28 pages)