ETC Unison Paradigm 18-inch Touchscreen Setup and Connect Guide - Manual (Page 10)

E T C S e t u p a n d C o n n e c t G u i d e
Paradigm
®
18 inch Touchscreen
Paradigm 18 inch Touchscreen Setup and Connect Guide Page 10 of 12 Electronic Theatre Controls, Inc.
[Run...]
Selecting the [Run...] button displays the alphanumeric keypad for specification of a Windows®
directory that may be used for advanced troubleshooting.
Step 1: Use the keypad to type the name of a specific folder.
Step 2: Touch the [Enter] button to complete the run command.
[Collect Logs]
Selecting the [Collect Logs] button displays a dialog that begins the collection process of all logs
available on the PTS-18; including any P-VTS data, or Application Shell data. This information can be
useful when troubleshooting.
Step 1: To display the list of logs that have been collected, touch the [Advanced] button. The
collected logs will display in list form.
Step 2: Touch the [Next] button. A dialog displays for entry of additional information about the
problems experienced, requiring the collection of this log data. Follow the instruction on
the dialog then touch the [Next] button to continue.