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2 troubleshooting – AirLive WN-250R User Manual

Page 152

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4. Appendix

143 AirLive WN-250R User’s Manual

4-2 Troubleshooting

If you found the router is working improperly or stop responding to you, don’t panic! Before

you contact your dealer of purchase for help, please read this troubleshooting first. Some

problems can be solved by you within very short time!

Scenario

Solution

Router is not

responding to me when

I want to access it by

web browser

a. Please check the connection of power cord

and network cable of this router. All cords and

cables should be correctly and firmly inserted

to the router.

b. If all LEDs on this router are off, please check

the status of A/C power adapter, and make

sure it’s correctly powered.

c. You must use the same IP address section

which router uses.

d. Are you using MAC or IP address filter? Try to

connect the router by another computer and

see if it works; if not, please restore your router

to factory default settings (pressing ‘reset’

button for over 10 seconds).

e. Set your computer to obtain an IP address

automatically (DHCP), and see if your

computer can get an IP address.

f. If you did a firmware upgrade and this

happens, contact your dealer of purchase for

help.

g. If all above solutions don’t work, contact the

dealer of purchase for help.