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Apple AppleCare Protection Plan for iPhone User Manual

Page 43

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43

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files; interpreting system error messages; and determining when

hardware repairs are required. Apple will provide technical

support for the Covered Equipment, iPhone OS, software

applications that are pre-installed with the Covered Equipment

(“iPhone Software”) and connectivity issues between the Covered

Equipment and a supported computer, meaning a computer

that meets the Covered Equipment’s connectivity specifications

and runs an operating system that is supported by the Covered

Equipment. Apple will provide support for the then-current

version of the iPhone OS and iPhone Software, and the prior

Major Release. For purposes of this section, “Major Release” means

a significant version of software that is commercially released by

Apple in a release number format such as “1.0” or “2.0” and which is

not in beta or pre-release form.

b. Limitations. The Plan does not cover:

(i) Issues that could be resolved by upgrading software to the

then current version;

(ii) Your use of or modification to the Covered Equipment, the

iPhone OS or iPhone Software in a manner for which the

Covered Equipment or software is not intended to be used

or modified;

(iii) Third-party products or their effects on or interactions with

the Covered Equipment, the iPhone OS or iPhone Software;