Apple AppleCare Protection Plan for iPhone - Manual (Page 38)

38 English
(v) Service necessary to comply with the regulations of
any government body or agency arising after the date
of this Plan;
(vi) Problems caused by the function of a network or cellular
service or viruses or other software problems introduced into
the Covered Equipment;
(vii) Covered Equipment that has been lost or stolen. This Plan
only covers Covered Equipment that is returned to Apple in
its entirety;
(viii) Cosmetic damage to the Covered Equipment including but
not limited to scratches, dents and broken plastic on ports;
(ix) Preventative maintenance on the Covered Equipment;
(x) The provision of replacement equipment during the period
when the Covered Equipment is being serviced; (xi) Damage
to, or loss of any software or data residing or recorded in
the Covered Equipment. THE CONTENTS OF YOUR iPHONE
WILL BE DELETED AND THE STORAGE MEDIA REFORMATTED
IN THE COURSE OF SERVICE. Your iPhone or a replacement
iPhone will be returned to you as your iPhone was
configured when originally purchased, subject to applicable
updates. Apple may install system software (“iPhone OS”)
updates as part of your service that will prevent the iPhone
from reverting to an earlier version of the iPhone OS. Third