Apple AppleCare Protection Plan for iPhone - Manual (Page 13)

13 English
(v) Service necessary to comply with the regulations of any
government body or agency arising after the date of this
Plan;
(vi) Problems caused by the function of a network or cellular
service or viruses or other software problems introduced into
the Covered Equipment;
(vii) Covered Equipment that has been lost or stolen. This Plan
only covers Covered Equipment that is returned to Apple in
its entirety;
(viii) Cosmetic damage to the Covered Equipment including but
not limited to scratches, dents and broken plastic on ports;
(ix) Preventative maintenance on the Covered Equipment;
(x) The provision of replacement equipment during the period
when the Covered Equipment is being serviced;
(xi) Damage to, or loss of any software or data residing or
recorded in the Covered Equipment. THE CONTENTS OF
YOUR iPHONE WILL BE DELETED AND THE STORAGE MEDIA
REFORMATTED IN THE COURSE OF SERVICE. Your iPhone
or a replacement iPhone will be returned to you as your
iPhone was configured when originally purchased, subject
to applicable updates. Apple may install system software
(“iPhone OS”) updates as part of your service that will
prevent the iPhone from reverting to an earlier version of the