Brother HL-3400CN Series - Manual (Page 229)

CHAPTER 6 TROUBLESHOOTING
6–11
3. Lock the Fusing Unit Pressure Release Levers and close the Top
Cover, then close the Rear Access Cover.
✒ Note
When paper jams at the Rear Access Cover replace the Paper Discharger.
■ Paper Jam at Fusing Roller inside the printer
13 JAM INSIDE or 13 JAM DRUM
If a paper jam occurs at the Fusing Roller, follow the steps to remove the
jammed paper in the same way as for ‘Paper Jam at Paper Exit’.
Otherwise, follow the steps below:
Warning
The Fusing Roller is extremely HOT during operation. Remove the
paper carefully.
1. Open the Rear Access Cover.
2. Remove the jammed paper by holding it with both hands and pulling
it slowly toward you.
Fig. 6-3 Clearing Inside Paper Jam
3. Close the Rear Access Cover.